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Bouncy Castle Hire - FAQ's
Q: Do you carry Public Liability Insurance?
A: Yes Bouncy Parties carries £1 million pounds in full Public Liability Insurance. All current safety and insurance documents are available to see on request.
Q: Do you do both indoor & outdoor events?
A: Yes, for outdoor events rain covers / sun shades are provided for the all arched and enclosed castles as well as a cover for the bouncy castle inflator which is suitable in event of light rain.
Q: How safe are the castles that you supply?
A: Very safe. All our castles were bought in 2005 or later and each come with their own Safety Certificate. Padded safety mats and an extra long extension lead (with RCD adaptor) are both supplied with bookings.
Q: Is VAT applicable or included to the prices on the site?
A: Being a small business VAT is not applicable and so the prices you see on the website are the prices you pay.
Q: Are there any booking charges or cancellation fees?
A: No a booking deposit is not required, and cancellations or re-scheduled bookings are allowed right up to the start of your event with NO CHARGE!
Q: Do you require a deposit on the day I hire your facilities?
A: Yes a £50.00 deposit is required, which will be returned to you at the end of your event, so long as there is no damage or loss to the equipment. We simply ask that our equipment is in the same condition than when it was left with you.
Q: Can I hire a castle and charge a pay per play system?
A: Yes but we strongly recommend that you take out your own Public Liability Insurance for your event in case of injury. We also ask that you do not add posters or other promotional materials on our castles without permission.
Q: Is everyone associated with Bouncy Parties CRB checked?
A: Yes Bouncy Parties staff and all of the entertainers that Bouncy Parties provide for events have all been checked by the Criminal Records Bureau. These documents are available to see on request.
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Customer Comments "Fantastic castle, reliable & friendly service" - Rich "Thanks Bouncy Parties, we will certainly use you for our next party"- Anne |
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