Bouncy Castle Hire - FAQ's

Q: Can you provide supervisors for my event?

A: Currently not.

Q: When is payment due and which methods do you accept?

A: Payment is required at the start of your booking via cash or cheque.

Q: When do you require the payment and deposit?

A: Both are required at the start of your hire period.

Q: How much space do I need to leave for the castle?

A: There must be a minimum of an additional 4ft at front & back of the castle (for the blower and easy access) and we recommended that there is an additional 2ft on either side of the castle. Please also ensure that there is enough room to bring the castle to the area where you would like it set up, as a trolley is used.

Q: Can you set up the castle upstairs?

A: No, as the castle can only be safely moved using a trolley, although one or two steps are manageable.

Q: What time do you deliver and collect the castles?

A: Deliveries and collections times are flexible, although typically delivery is made around 10:30am and collection around 7:00pm. Later collections of 9pm and 10pm are available for just a �10

Q: Is your equipment clean?

A: Yes all of our castles were bought in 2005 or later, so you will enjoy the cleanest and latest inflatables in your area. Equipment is checked after each use to ensure that it remains clean. We do ask that if you do make a mess on our equipment, that you clean it up as quickly and safely as possible as, if their is substantial mess, a cleaning charge may have to be taken out of your deposit.

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Customer Comments

"Fantastic castle, reliable & friendly service" - Rich

"Thanks Bouncy Parties, we will certainly use you for our next party"- Anne